Learn With Shopify is a YouTube channel designed to help you start or grow an online business. Every week, we bring you new videos on topics related to entrepreneurship, to help you on your journey. We cover everything from social media marketing to loyalty programs to writing mission and vision statements. Be sure to subscribe to the channel right here & see our library of videos here.
How to Build Brand Loyalty
When you first start your business, you might be tempted to think that your only goal is to get as many followers and customers as you possibly can. That’s what most of the advice out there recommends! Get on all the platforms, run ads, and reach tons of potential customers to have the highest likelihood of making sales! 🙃
But while growing your reach is an important aspect of building a sustainable business, the truth is that it’s way easier to retain happy customers & encourage repeat purchases than it is to acquire new customers. It’s also cheaper, and this strategy helps you create real and meaningful relationships with the people who buy from you.
There are lots of ways to keep your customers happy, but loyalty programs can be a fun way to give back and encourage engagement. They make your business into a kind of “game” for customers to play as they interact with you. The more they engage, the more benefits they can get, which means they’re more likely to come back for more. It’s a win-win cycle for both you and your ideal customers!
In this video, I’m sharing the four major categories of loyalty programs, so you can choose the one that’s right for your business. I’m also looking at ten great examples of loyalty programs from successful brands, that we can all learn from.
If you’re curious about setting up a loyalty program for your own business, check out the video over on the channel or right here! ⬇️
How will you build loyalty?
There are so many ways to build a loyal following with your audience, and loyalty programs are only one of those strategies! It’s also important to continue to improve your product or service, add lots of surprise & delight to your processes, and connect with people 1:1 to make them feel taken care of by your business. Be sure to fold some of these strategies into your business practices, and you’ll be well on your way to creating loyalty with your fans.
PS. If you liked this video, you might also like my free training on increasing your productivity! In this video workshop, I share my top tips for staying productive and efficient, even when things are busy and stressful. Enter your email below & I’ll send you straight to the video. ⬇️